Giving and receiving feedback © 2000 - 2007 Development Edge Consulting Limited. All rights reserved. Objectives By the end of this session participants will: · | Be aware of the context in which giving and receiving feedback takes place | · | Understand the importance of giving and receiving quality feedback | · | Understand the principles of giving feedback effectively | · | Be aware of the various barriers (Cultural and otherwise) that impact giving and receiving feedback and be able to employ strategies for overcoming them | · | Have practised Giving & Receiving quality Feedback | · | Be able to identify links between Feedback Skills and effective Performance & Development Planning Meetings | · | Have a personal action plan for enhancing Feedback (giving & receiving) |
Contents 1 | - Feedback and why it is important | .5 hour | 2 | - The context in which it takes place | .5 hour | 3 | - Effective and Ineffective Feedback (Model) | 1 hour | 4 | - Barriers to Giving and Receiving Feedback and how to deal with them | .75 hour | 5 | - Feedback Exercise (Observation and Behaviour) | 1 hour | 6 | - The Feedback (“Labels”) game | .75 hour | 7 | - Giving and Receiving Feedback practice | 2 hours | 8 | - Preparing for the ’06 Performance & Development Discussion | .3 hour | 9 | - Personal Action Planning | .5 hour | | | |
Friday 19th November 07:30 Depart Bangkok 10:00 - 10:30 Check in to resort 10:30 - 10:40 Setting the scene and introduction of Trainer & Facilitator 10.40 - 11:20 Icebreaker, Introduction, Expectations & Workshop Objectives 11:20 - 12:20 Session 1: - What is it and why is it important? - What is the context in which it takes place?
12:20 - 13:15 Lunch 13:15 - 14:15 Session 2: - Effective and ineffective Feedback 14:15 - 15:00 Session 3: - Barriers to giving and receiving Feedback and how to overcome these 15:00 - 15:15 Break 15:15 - 16:15 Session 4: - The Feedback Fishbowl 16:15 - 17:00 Session 5: - Feedback “labels” game 17:00 - 17:15 Day 1 wrap-up and close 17.30 - 18:30 Beach games for everyone 19.30 onwards Seafood Bar-B-Q on the beach Saturday 20th November 07.00 onwards Breakfast 08:30 - 08:50 Review Day 1 learnings 08:50 - 10:15 Session 6: - Feedback practice 10:15 - 10:30 Break 10:30 - 11:00 Session 6 (Continued): - Feedback practice 11:00 – 11:30 Session 7: - Personal Action Planning - Preparing for year end Performance and Development Discussions 11:30 – 12:00 Wrap-up and close 12:00 - 12:30 Check out
12.30 Depart for lunch: North Pattaya 14:30 Return to Bangkok 16.30 Arrive client office, Bangkok | 