360 Kickoff Meeting

Your Organization and 360 Feedback

Today, we may be a strong player…

• But we cannot rest on “laurels” – so we need to strengthen / improve  competitiveness

• Create a culture of development / continuous  improvement – for people as well as process / systems.

• Multirater / 360 Feedback is a vehicle for a continuous people / talent development culture

The 360 Competency Models

For Executives

For Mid-Level Leaders / Managers

The Profilor ® 360-degree feedback

The Profilor is a:

• Tool

• Process

• Benchmark

Benefits of The Profilor® Process

• Improved Communication

• Clarification of Expectations

• Detailed, Specific Feedback

• Development Focus

Facts About Profilor Feedback

• Its focus is on development

• It acts like a 4-way mirror

• Feedback is anonymous, except from boss

• It measures ”perceptions,“ but not necessarily ”truth.“

• It is comprehensive and specific

• It provides normative comparisons

• It gives you responsibility for your own development

Confidentiality of the Process

• Feedback is anonymous

• Questionnaires forwarded directly to PDI in sealed envelope

• Data will be used for development purposes only

• Nobody sees the report except the individual and the feedback coach

The Profilor Feedback Report

Boss & Self Perspectives

• “General Strengths”: These 3 competencies were rated highest by all others combined (no self), relative to the norm group

• Boss & Self Perspectives:  These competencies were rated most important by “bosses” and highest in competency by all others combined, relative to the norm group

Feedback comes from those around us:

Choosing Respondents

• Typically only one boss participates

• Except the boss, distribute a minimum of five questionnaires to each respondent group

• Direct reports

• Peers

Choosing Respondents

Choose people…

• with whom you frequently interact

• you have worked with for at least six months

• who you believe will provide honest, useful feedback

Avoiding Typical Rating Errors

• Compatibility error

• Perfectionism error

• Charisma error

• Recency error

• Central Tendency error

• "One Incident Error"

Timeline

MM/DD  XX           Kickoff Meeting
MM/DD XX            Select and post respondents
MM/DD XX            Data collection
MM/DD XX            Feedback Meetings
MM/DD XX            Development Planning Meetings

The following diagram outlines the process in more detail